I have been getting a bill in the mail for $115.00 since March. I feel like I was mistreated & I was so disgusted, I wasn't even going to pay the bill. Knowing it would go to collection, I was just so upset, I didn't care!I have never gotten a phone call from them asking for the $$ until 2 days ago. I called the lady back & told her that we were refusing to pay it. My husband & I didn't feel I was treated properly or fairly, and we didn't feel we should pay the $. I told her, you know..Come to think about it. When I was in your office I had a lab drawn, that I didn't even get a reading for????She says ''oooh we wouldn't charge you for that if that is the case''. She asked me why we felt the way we did about being in the office. I told her the whole story.. BLAH BLAH BLAH..Soo, she does some checking. I never heard back from her..So, I call her up today. She says 'OH, I have been trying to reach you, I just couldn't get thru!' SURE!!!I gave her an ear full the other day, so I'm sure she wasn't trying to HARD or even at all to get ahold of me HAHAHA!She tells me, YEP, the lab wasn't readable, so I wiped that off of your bill. SO, NOW, I only owe 6.75$!My husband told me before I called the office today, to see I could get an appt. for him to talk to the Office Manager. I didn't realize she was going to get her on the phone right then..She comes on & askes me what the problem was. She went thru the notes in my chart.
I told her that I had a hysterectomy almost 4 years ago in that office, the Dr. that did the surgery is no longer in that office. BUT, since they have all my history, and they 'claimed' to specialize in treating hormones-I came back to their office. I told her I felt that if the NP wasn't educated enough to handle my case, I was fine with that..BUT just because she didn't no what to do with me, it was NOT fair to write me off as crazy..Send me packing to the pysch dr. I told her I NEEDED hormones & that I feel that is what I needed for the past 3 years!The NP told me testosterone didn't matter anyway. After she wrote me the letter telling me she didn't want to see me, I went to another dr. & found I didn't have ANY testosterone in my body. And testosterone DOES matter. It is indeed very important to a woman!!!I told her NONE of this matters, and I am with a Dr. taking care of me & what I really need. I am on estrogen/testosterone & I am doing WONDERFULLY!She went on to say that the Dr. didn't no anything else she could do with me, and that is why she sent me to the psych dr. I told her I didn't need antidepressants or mood stabilizers. I needed hormones. I told her I wasn't on ANY other medications other than hormone pill. She said well, what are you wanting??I said I didn't want ANYTHING. I just wanted to let them no, What a waste of 775$ plus 300$ on the pysch dr. I felt I was mistreated, treated unfairly. Just because she was poorly educated, I was made to feel like it was all in my head!!!That is what I want, to let you know, that I totally disgusted with the way your dr's handled things & they need to have more sympathy for their patients before they write them off as loons. She said, the dr's there cared deeply for their patients and they didn't want people thinking they weren't caring. I said I felt they were not sensitive at all & they didn't care one bit. I would never recommend ANYONE to their office. Which I knew didn't matter anyway, they have the business they want I'm sure. I told her if you are going to be an office giving out hysterectomies left and right, you should be more educated about what is to come!I only have one ovary, that was the cure, I was never warned about hormone problems. The one ovary was supposed to handle everything!!What a joke!!!I hung up the phone!!!
I got off the phone & started bawling. Just because of all the crud I went thru. I have been thru so many antidepressants, diagnosed as bipolar, on to the mood stabilizers...All the emotional trauma I have been thru for the last 3-4 years is unreal!! All because of my hormones and they want to write me off as crazy..It is truely truely sad, how many women go thru!I couldn't even begin to imagine the # !!!It just brought back all the bad memories & everything I went thru. I just broke down and started crying. My husband says, don't let them get you down. I said I wasn't but it was just the POINT..I am all about the POINT!UGH. The office manager wasn't getting my point..Of course, someone disagreeing with their office NO WAY!!!!!!Haha.
Thanks for listening to me!ARGH!I am truely doing so much better, I can't believe it's amazing what the right treatment will get you!
Hugs/Love
Amber
