Today was the pits.
My son has been having issues with a permanent tooth. It is broken in half and we have been getting work done to try and save it. Well his dentist is in the hospital and wouldn't you know that his tooth went ballistic. He was screaming and running around like his feet were on fire. So I called a dentist that he had seen in the past who told me that he should see a pediactric dentist - ok no problem. His current dentist is a specialist. Knowing his dentist was out, I thought this lady could help him with something for the pain. I mean it is so bad that we considered having it pulled so he would have relief.
Anyway, after making the appointment (I told them on the phone what the problem was) for 1pm today, she made us wait until 2:30pm. She came into the room and looked at the chart and said I remember you. you are the one who asked me how long I had been practicing and how many root canals I had done. She then motions me over and says I will not treat your son. He is uncooperative. I said because he asked you questions. She said yes!!!!!!!!!!!!!!!!!!! Can you believe that?!!!
I was so stunned and so angry that I was speechless, which is not normal for me at all, especially now. I grabbed him and left her office. I intend to file a complaint but not sure where to begin. I could not believe her. I have asked those same questions of doctors before to make myself feel more comfortable with their ability to treat me, my hubby, and my kids. She could not take those questions from a 10 year old!!!!!!!!!!!! I mean really.
My son was humiliated and embarassed. He felt it was his fault that she refused him. Of course, I explained that it was not his fault but he has been upset all day and still struggling with his tooth. I feel like she was discriminating against him because he was a kid (she sees children and adults of all ages) and asked questions instead of just laying there like a zombie and letting her do anything to him. OMG I am still so angry.
To add insult to injury, I lost one of my diamond earrings that the kids gave me for mother's day last year. They were small and so beautiful. They saved and saved to buy me those. I just want to crawl into a hole and cry my eyes out!!
I hope everyone else's Saturday went way better than mine. Hugs to you all and thanks for listening.
Jeaninne
Full Version: My Anger Almost Got the Best of Me!
QUOTE (stitchnanny @ Mar 13 2009, 09:54 PM) 
Today was the pits.
My son has been having issues with a permanent tooth. It is broken in half and we have been getting work done to try and save it. Well his dentist is in the hospital and wouldn't you know that his tooth went ballistic. He was screaming and running around like his feet were on fire. So I called a dentist that he had seen in the past who told me that he should see a pediactric dentist - ok no problem. His current dentist is a specialist. Knowing his dentist was out, I thought this lady could help him with something for the pain. I mean it is so bad that we considered having it pulled so he would have relief.
Anyway, after making the appointment (I told them on the phone what the problem was) for 1pm today, she made us wait until 2:30pm. She came into the room and looked at the chart and said I remember you. you are the one who asked me how long I had been practicing and how many root canals I had done. She then motions me over and says I will not treat your son. He is uncooperative. I said because he asked you questions. She said yes!!!!!!!!!!!!!!!!!!! Can you believe that?!!!
I was so stunned and so angry that I was speechless, which is not normal for me at all, especially now. I grabbed him and left her office. I intend to file a complaint but not sure where to begin. I could not believe her. I have asked those same questions of doctors before to make myself feel more comfortable with their ability to treat me, my hubby, and my kids. She could not take those questions from a 10 year old!!!!!!!!!!!! I mean really.
My son was humiliated and embarassed. He felt it was his fault that she refused him. Of course, I explained that it was not his fault but he has been upset all day and still struggling with his tooth. I feel like she was discriminating against him because he was a kid (she sees children and adults of all ages) and asked questions instead of just laying there like a zombie and letting her do anything to him. OMG I am still so angry.
To add insult to injury, I lost one of my diamond earrings that the kids gave me for mother's day last year. They were small and so beautiful. They saved and saved to buy me those. I just want to crawl into a hole and cry my eyes out!!
I hope everyone else's Saturday went way better than mine. Hugs to you all and thanks for listening.
Jeaninne
My son has been having issues with a permanent tooth. It is broken in half and we have been getting work done to try and save it. Well his dentist is in the hospital and wouldn't you know that his tooth went ballistic. He was screaming and running around like his feet were on fire. So I called a dentist that he had seen in the past who told me that he should see a pediactric dentist - ok no problem. His current dentist is a specialist. Knowing his dentist was out, I thought this lady could help him with something for the pain. I mean it is so bad that we considered having it pulled so he would have relief.
Anyway, after making the appointment (I told them on the phone what the problem was) for 1pm today, she made us wait until 2:30pm. She came into the room and looked at the chart and said I remember you. you are the one who asked me how long I had been practicing and how many root canals I had done. She then motions me over and says I will not treat your son. He is uncooperative. I said because he asked you questions. She said yes!!!!!!!!!!!!!!!!!!! Can you believe that?!!!
I was so stunned and so angry that I was speechless, which is not normal for me at all, especially now. I grabbed him and left her office. I intend to file a complaint but not sure where to begin. I could not believe her. I have asked those same questions of doctors before to make myself feel more comfortable with their ability to treat me, my hubby, and my kids. She could not take those questions from a 10 year old!!!!!!!!!!!! I mean really.
My son was humiliated and embarassed. He felt it was his fault that she refused him. Of course, I explained that it was not his fault but he has been upset all day and still struggling with his tooth. I feel like she was discriminating against him because he was a kid (she sees children and adults of all ages) and asked questions instead of just laying there like a zombie and letting her do anything to him. OMG I am still so angry.
To add insult to injury, I lost one of my diamond earrings that the kids gave me for mother's day last year. They were small and so beautiful. They saved and saved to buy me those. I just want to crawl into a hole and cry my eyes out!!
I hope everyone else's Saturday went way better than mine. Hugs to you all and thanks for listening.
Jeaninne
That is the cruelest thing I have ever heard!!! OMG!! You don't want HER treating your son anyway!! So, what happened? Did you find someone else or did you have to take him home in such pain? I think I'd take him to the ER if he can't get relief.
BTW............today is Friday.
I hope tomorrow is a better day for ya nanny, and especially for your son!
That is awful stitch!! Your poor son, and I understand why you were upset! I hope he isn't in pain anymore. I hope your Saturday is better than your Friday.
That is unbelievable. You can start filing complaints by going here. http://www.dca.ca.gov/online_services/comp...plain_dbc.shtml and I would also contact the American Dental association. I'd also look to see if she were on a referral board and post a complaint there. These are standard questions that should be asked and for her to be offended by them is totally outrageous to me.
I do hope you your son is feeling better and I hope you find your earring.
I do hope you your son is feeling better and I hope you find your earring.
((((((((((Jeaninne)))))))))))))))))
Hoping you have a better day.
Hoping you have a better day.
Jeannine -- hopefully you were able to get you son to the e.r. or some other dentist to alleviate the pain. I have had a few root canals, and all they do the first day is "open" up the tooth to let the infection drain off, and put you on a course of antibiotics. That whole process takes like fifteen minutes, so it shouldn't have been a biggie. It sounds like the tooth is infected if he is in so much pain. Hopefully he is on antibiotics.
Hi everyone,
Thankfully, yes, my son is definitely better today.
I called his regular dentist this morning in the hopes of getting something done and I could not believe it but she was in the office. She had gallbladder surgery yesterday!!!! Anyway, I told her what was going on and she said get him in here and she put him on antibiotics immediately and told me what for pain.
I explained to her what happened with that other dentist yesterday and she was so angry. I will be surprised that other dentist does not hear from my dentist!!
Thank you for all the kind words and hugs. We sure need them. Thomas is not feeling his best today and when he got up this morning his face was so swollen. I was just heartbroken for him. But he started the antibiotics and I think that he will be feeling much better tomorrow.
Hugs,
Jeaninne
P.S. I have every intention of filing complaints with every available resource! She has not heard the last of us yet.
Thankfully, yes, my son is definitely better today.
I called his regular dentist this morning in the hopes of getting something done and I could not believe it but she was in the office. She had gallbladder surgery yesterday!!!! Anyway, I told her what was going on and she said get him in here and she put him on antibiotics immediately and told me what for pain.
I explained to her what happened with that other dentist yesterday and she was so angry. I will be surprised that other dentist does not hear from my dentist!!
Thank you for all the kind words and hugs. We sure need them. Thomas is not feeling his best today and when he got up this morning his face was so swollen. I was just heartbroken for him. But he started the antibiotics and I think that he will be feeling much better tomorrow.
Hugs,
Jeaninne
P.S. I have every intention of filing complaints with every available resource! She has not heard the last of us yet.
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